Shipping policy

ORDER PROCESSING:
Please allow 24 to 48 hours to process your order. Expect an email within 24 to 48 hours to let you know your order is on the way!

STORE PICKUP - 611 Main Street Kewaskum WI 53040
Orders can be picked up daily. An email will be sent when your order is ready for
pickup.

Store Pickup is only available between 5PM and 8PM Monday through Friday and 10AM and 6PM Saturdays and Sundays.  

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to
shipping" button. Local delivery is available for addresses within 10 miles of our shop.
If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

FLAT RATE SHIPPING
Orders are generally shipped within 48 to 72 hours using USPS & UPS. 

We do not ship outside of The United States of America at this
time.

DOMESTIC SHIPPING RATES AND ESTIMATES:
Shipping charges for your order will be calculated and displayed at checkout.

We offer free shipping for orders over $75.

REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at info@fowldrake.com with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@fowldrake.com